“Pre Print Solutions cut our downtime by 85 % and saved us thousands in replacement costs.”
Your Printers, Our Precision.
Fast, reliable, and eco-friendly printer support for growing businesses.
30mAvg. Response Time
12,000+Printers Serviced
92%First-Call Fix Rate
Full-Stack Printer Care
Comprehensive solutions, from installation to preventative maintenance—tailored to your print environment.
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Installation & Setup
Professional onsite or remote installation with optimized driver configuration and network integration. Benefit: print-ready in under an hour.
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Troubleshooting & Repair
Certified technicians diagnose hardware and software issues, minimizing downtime. Benefit: 92 % issues resolved on first visit.
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Firmware & Driver Updates
Secure updates that prevent vulnerabilities and improve device performance. Benefit: stay compliant with IT policies.
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Maintenance Contracts
Predictable pricing with quarterly inspections, parts replacement, and priority support. Benefit: extend hardware lifespan by 40 %.
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Remote Support
Instant assistance via secure remote desktop and phone guidance. Benefit: fix issues without onsite wait.
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Network Printer Configuration
Seamless integration into corporate networks with user access controls. Benefit: reduce IT help-desk tickets.
Diagnostic Tools & Secure Frameworks
We leverage OEM diagnostic suites like HP Web Jetadmin and Epson Device Admin paired with proprietary scripts for real-time log parsing.
All remote sessions are tunneled through TLS 1.3 and authenticated via OAuth 2.0, delivering enterprise-grade security tomorrow, today.
Field engineers carry IoT-enabled toolkits that sync service logs directly into your ITSM stacks—ServiceNow, Jira, or whichever platform fuels your workflow.
SNMP v3
TLS 1.3
OAuth 2.0
ServiceNow
Printing Green, Saving Green.
Zero-Waste Cartridge Program
We collect and recycle spent cartridges, diverting 3.4 tons of plastic from Austin landfills every year.
Energy-Efficient Firmware
Our firmware presets harness deep-sleep modes that trim electricity usage by up to 27 % without hindering speed.
Paper Usage Analytics
Monthly reports highlight duplex defaults, quotas, and user trends—empowering managers to cut waste fast.
Our 5-Step Precision Methodology
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1. Assessment
Inventory audit, print-volume analysis, and environment mapping.
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2. Planning
Define SLA, security policies, and craft a tailored maintenance schedule.
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3. Implementation
Installation, driver rollout, and policy enforcement with minimal disruption.
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4. Optimization
Continuous monitoring, proactive firmware updates, and user training.
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5. Review & Scale
Quarterly performance reviews and capacity planning for growth.
Clients Speak For Us
“Their remote support is outstanding—issues are fixed before staff even notice.”
Raj Patel
IT Director, NanoLabs Inc.
“The sustainability program aligns perfectly with our ESG targets.”
Evelyn Chen
Sustainability Lead, GreenFields Realty
“We print thousands of labels weekly—these folks keep our lines running without hiccups.”
Miguel Torres
Production Supervisor, Capital Craft Brewers
“Faculty requests dropped by half after the network printer overhaul. Brilliant execution!”
Grace Wu
IT Services Coordinator, Lone Star UniversityMeet the Experts Behind the Precision
James O’Connor
Founder & CEO
20 years in print technology; former HP enterprise solutions architect.
Maria Ramirez
Lead Field Engineer
Certified on HP, Canon & Epson hardware with a 96 % first-call fix rate.
Ethan Clark
Chief Technology Officer
Inventor of proprietary diagnostic scripts; oversees security compliance.
Let’s Keep Your Printers Running.
Reach out for immediate assistance or to request a customized maintenance plan.
- Phone: +1 (512) 555-4321
- Email: info@preprintsolutions.org
- Address: 8834 N Capital of Texas Hwy Suite 302, Austin, TX 78759,
- Business Hours: Mon–Fri 8:00 AM – 6:00 PM (CST)